44, Rue Joseph Kieffer L- 4176 Esch-sur-Alzette, Luxembourg

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FIAT/ABARTH dealer in Esch-sur-Alzette. A team of professionals at your service. After-sales service for ALFA ROMEO, LANCIA and FIAT UTILITY VEHICLES

570770
572072
chlecq@chlecq.lu
chlecq@chlecq.lu

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General information

About Garage Chlecq

Garage Chlecq: 25 years of experience in customer service

Mr. and Mrs. Apel-Chlecq founded the Garage Carlo Apel SARL in January 1988, locating it in a small industrial estate.

Six years after its opening, and after unforeseen expansion of the family business, Mr. and Mrs. Apel-Chlecq took a daring step by buying a land plot in a fast-growing industrial zone, to build a garage with a showroom giving them the option of becoming an approved FIAT distributor.

Having earned the trust and loyalty of its customers, the firm continued to expand fast, which also seeded a big rise in staffing.

The new dealership opened its doors in January 1994, marketing FIAT and LANCIA. Customers could now learn about the diversity, quality and charms of the two brands - which both have a big reputation - in pleasant, spacious and welcoming premises.

Keen to cater to its customers desires as closely as possible, the garage underwent a second phase of expansion, gaining a separate bodywork shop and a bigger repair workshop. This was followed by the roll-out of ALFA ROMEO, LANCIA and ABARTH after-sales services.

Subsequently, in August 2010, Mrs. Simone Chlecq, who has sufficient experience within the company, took over the holding of her spouse to further grow and secure the future of the family business. The garage now employs some thirty staff and is regularly obliged to undertake further conversions and modernisations, to cater to the needs of an ever-more-demanding customer base.

Since 2005, Garage Chlecq has been employing a quality management system to satisfy its customers' quality requirements. It is based on organisational management and results enhancement principles taking account of customers' needs. The management and staff run an effective quality management system that:

  • implements a management system designed for a "quality culture"

  • enhances quality of work by providing all staff with the necessary training and modern facilities

  • involves the entire staff in the quality system

  • sets judicious and measurable quality targets

  • forms part of a system of customer satisfaction enhancement system

  • ensures high quality of services offered

Repairing hours :

Monday to Friday from 08:00am to 12:00am and from 13:00pm to 17:00pm
Saturday from 09:00am to 12:00am

Selling hours :

Monday to Friday from 09:00am to 12:00am and from 13:30pm to 18:30pm
Saturday from 09:00am to 12:00am and from 14:00pm to 17:00pm



Company info

  • 45.112

  • LU 13673430

  • B27444

  • 1988

  • 30